Returns Policy
At Carby Doctor, your satisfaction is our up-most concern. Please inspect your delivery as soon as it arrives and notify us if there are any problems.
No returns will be accepted without prior approval.
Damaged in Transit or Not as Described. If you have received a damaged item, please notify us within 48 hours of receipt.
Change of Mind. You have 30 days in which you can return the item for a refund less postage and handling. The purchaser is responsible for the all return postage cost. If your purchased item included free postage and handling, a 20% restocking fee maybe deducted from your refund as our free postage offer is only for items you purchased and kept.
Customers will be initially responsible for shipping and handling on all returns. If item is covered by warranty or found to be not as described Carby Doctor will reimburse the standard postage cost.
Any item returned must be in as new original condition and packaging. Kits must be returned with all parts included. The purchaser must ensure that the item purchased is the correct item before cutting, altering or final fitment.
Any item returned, must be posted to our postal address as provided to you once approved for return has been sent. Please also include Invoice Number, items returned without a reference to the sales order cannot be processed.
We reserve the right to refuse a refund on a returned item if the item has been fitted or is not in original condition, including packaging.
